Guidance Call Policy

1. Rescheduling

You are welcome to reschedule your guidance call free of charge, as long as the request is made at least 48 hours before the scheduled time.

Rescheduling requests made within 48 hours of the scheduled call cannot be accommodated.

2. Cancellations

Cancellations made at least 48 hours before the scheduled time are eligible for a full refund.

Cancellations made within 48 hours of the call are non-refundable.

3. No-Show Policy

If you miss your scheduled session the session will be considered completed, and no refund will be provided.

4. Punctuality 

Sessions will start at the scheduled time. If you arrive late, the session will still end at the originally scheduled time to respect the following client’s session. Please ensure you’re on time to make the most of your session.

5. No Partial Refunds

We do not offer partial refunds for missed time due to late arrivals. Full payment is required for the scheduled session, regardless of attendance.